Client Testimonials
Don't take our word for it. See what our customers have to say about working with Cision.

Publicity Works


Alison Haynes, Account Manager

“We were previous users of MediaDisk, but switched to another provider. They’ve been okay, but I came across CisionPoint, the latest integrated PR solution from Cision, when I went to a marketing exhibition earlier in the year. I was so impressed with the functionality, in particular the variety of distribution channels, especially the SEO newsroom, CisionWire, and have been on about it in the office since. I’m happy we’re working with Cision once again”.



Julian Jordan, Managing Director

“Our experience of using CisionPoint has been very positive. As a tool for PR professionals, I couldn’t recommend it more highly – whether you’re building a list for distribution or checking the details of a specific journalist or publication. In addition, we’ve found the Cision team to be friendly and helpful – they’ve addressed all our queries very promptly and have assisted us in getting the best from the service“.

Emerald Group Publishing Ltd


Moyna Keenan, Head of Corporate Communications

“We’ve found CisionPoint to be a very cost-effective and valuable tool which has enabled us to make our internal processes more efficient. Through the addition of the tracking service to our package we’ve been able to eliminate manual tasks, saving time as a result. Being able to share this resource with our colleagues in the USA, through the additional user feature, has also been a great asset. We’ve also been pleased with the quality of training and support that we’ve received. The service is very much integral to our everyday activities.”

Palamedes Public Relations


Jon Kirk, Managing Director

“We’ve recently moved over to CisionPoint from an alternative supplier. It came down to the fact that we see much more value in the services that Cision provide, such as strength in their social media data and forward features, plus user friendly and intuitive searching. The eNews, self-service news archive, particularly impressed us and straightaway it’s helped us uncover online coverage we’d missed, so we can stay in control of our own news monitoring. The fully integrated solution means we can now track our campaigns from start to finish and demonstrate the real value of our efforts to our clients.”

Harper Adams University College


Jaclyn Green, Corporate Communications Manager

“We have been using CisionPoint for two months now, and it has made our press release distribution and media monitoring much more efficient. The system is user friendly and e-news has given us easier access to a wide range of clips from the web. It is the ideal solution for our current needs.”

College Hill

Kate Hessian, Executive

“After looking for alternative suppliers, Cision has worked hard to gain our trust, we are very happy with the service the team is providing, the training is brilliant and informative and our account manager is an asset to the company. If we find anything that’s not up-to-date on the database it is rectified quickly. CisionPoint’s new look is impressive, and the functionality is easy to use.”


Dionne Hayman, Marketing & Communications

“As a global company, we were looking for a centralised resource to help share information easily and report more effectively on the success from our PR campaigns. CisionPoint ticked all the boxes for us – access to a global media database, an in-house research team to maintain its’ quality and the fact that we could track our activities and monitor coverage, including social media, all in one place.”

World Travel Market


Nicole Collett, Press & PR Executive


“CisionPoint is a great tool for targeting the right editors, publications and journalists by taking advantage of the world’s largest media database. It plays a huge part in maximising our coverage and ensures we get the most out of our campaigns. It’s simple to useand there is a great support team on hand to offer advice, suggestions and training when needed.”



Claire Thompson, PR Director


“To a busy PR like myself, CisionPoint is invaluable. The system provides me with reliable information to quickly draw together media lists, client reports and press opportunities. The client support and training services are spot on. I trialled three other providers before deciding to go with Cision as I felt it provided the integrated serviceI required.”

IAS B2B Marketing


Nicola Poyser, PR Account Manager


“We’ve been a big user of Mediadisk in the past, but recently moved across the latest CisionPoint platform. The key things that stood out for us was the wealth of media contacts available within the global media database – not to mention the quality of the data with more content available to help us target and pitch to the right contacts. The self-search news archive is also a major plus for us, so we can monitor our media coverage in real-time as well as research key influencers in our market place.”

Oxford Brookes University


Edward Reed, Communications Officer


“CisionPoint is working well for me. The searches within its media database are effective and accurate. It’s recently helped target a new sector for me, the hospitality trade press and I was very pleased with the media list. I receive daily eNews alerts, so I have a better grasp now on what people are saying and writing about Oxford Brookes. The team have also signed up to receive social media alerts, so together we have every media type coveredin print and on the web. All in all I am happy with CisionPoint.”



Mike Hind, Communications Manager

“My original decision to go with CisionPoint was based on 3 criteria – the fitness for purpose of the system itself, pricing and the approach of the person who sold it to me… refreshingly honest, responsive and generally personable. I was then impressed by the training sessions which were timely and clear and enabled me to get up and running quickly with an unfamiliar system. ”

Scottish Agricultural College  

Ken Rundle, Head of Communications

“We have only recently adopted CisionPoint, but it seems to suit our needs well. We are very happy with the support we have received and are receiving from Cision.”

The Royal Society of Medicine  

The Media Office

“We are very happy with Cision’s service. Our account manager has been a pleasure to work with, and ensured that our handover from pilot to full contract was speedy and hassle-free. We look forward to continued first-class support.”


Peppercorn PR    

Tracy Kilsby

“We have been extremely satisfied with Mediadisk in the past and look forward to using your new product. We are a busy PR company who need instant access to all media contacts and we hope your new service with distribution points will prove invaluable.”

Scottish Opera    

Kerryn Hurley, Press Manager

“Our account manager has made the transition to the new CisionPoint platform so smooth and easy. The new platform is amazingly easy to use, and with Cision’s expert guidance and help, we’ll be improving our press campaigns in no time.”

Dr Foster Intelligence  

Andrew Kliman, Senior Communications Manager

“Having moved on from my previous company, I was glad to be able to reintroduce CisionPoint in my new job. As a PR professional there really isn’t a more comprehensive or easier management system available.”



Fiona Thomas Communications


Fiona Thomas, Managing Director

“I’m very relieved to be using Cision again (having previously been a customer of a competitor the last year). Cision is much more straightforward, and logical! It’s far easier in Cision because you can search for outlets and contacts and edit both at the same time.”

Shorthose Russell


Amanda Bunn, Senior PR Account Executive

“We’ve been thrilled with how effective CisionPoint has proved over the past four months. The whole system is easy to use, up-to-date and the team at Cision are always at hand should we have a query. We’re looking forward to a long and successful relationship with CisionPoint.”


Reading Room


Anna Clough, Digital team

“The Cision Social Media Dashboard has become an essential for client pitches. Not only is it an invaluable tool to track key influencers, but it keeps us up to date with conversations in the social media world, so we know who’s talking about what and we can respond quickly.”


Serenity Holidays


Jenny Adams, PR Manager

“I have been very pleased that we’ve made the transition from the PR Planner disk to CisionPoint, PR software. It has been a great advantage to have an up-to-date media database that is relevant and also have access to additional information for key contacts. The online training support has been invaluable in adapting to and getting the most out of this new system.”

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