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Support

Client Support

When you’re a Cision customer, your courteous and dedicated Client Support Team is just a phone call away.

Clients are Top Priority

We’re here to help

First-­rate client service is what sets us apart

Our mission is to provide you with prompt and professional resolutions that answer your questions and meet you needs—so you can focus on achieving your communications objectives.

Contact us anytime

Call 800-588-3827 or email support.us@cision.com

To contact Client Support in the United States for urgent, after-­hours support, please call 312-363-9793.

This number is only monitored outside the business hours of 7 a.m. to 7 p.m. Central Time.

24/7 Support
Cision Social Analysis Suite

Learn our platform on your terms

Consult our classes and tools to get up­-and­-running

Whether you prefer the real-­time feedback of interactive webinars, on­-site training tailored to your larger group or downloadable guides and online recordings, Cision can accommodate your training needs or style of learning.

Get started now

Are you an existing customer looking for Cision training? Please log in to your existing application to access training information or email us for the most current training listing.

Questions?

We can help you find the answers you need
Contact us for general information, pricing, demo requests and more.

Support

Contact our dedicated Client Services Team
From training to troubleshooting, we’re just a phone call away: 800-588-3827

Sales

Want to see what Cision can do for you?
Talk to a representative about a PR solution that fits your needs.