Are real-time collaboration tools beginning to displace older ways of communicating?

“Making a phone call, sending a fax, sending an email. These ways of communicating with companies are broken,” says Vivek […]

Radian6 Acquisition – An Endorsement of Social Media Business Value Today

The Radian6 acquisition by is an extremely exciting event for everyone in this space.  Congratulations to both parties.  Salesforce […]