Jim Dougherty explains how Facebook’s unified inbox works, and goes in-depth about how customer service (social care) occurs on each of Facebook’s platforms.
Facebook is constantly changing, and keeping up with its new features is difficult for most communications and marketing professionals. Whether […]
“(During the Ferguson, Missouri riots) Millions of tweets were apparently sent during this day where people were concentrating on […]
Facebook has updated its News Feed algorithm once again. Wondering how it will affect your communication? Find out in this post!
This week, Facebook announced it would once again be making changes to its News Feed ranking algorithm. How will this affect your brand? Posts from Pages […]