Jan 06, 2021 / in Cision Product NewsUS Blog / by Mary Lorenz

Cision rang in the New Year with an extra reason to celebrate: TrustRadius recently recognized Cision for excellence in functionality and support in Public Relations software.

A leading platform in helping technology buyers make better decisions, TrustRadius gave the next-gen Cision Communications Cloud a 2021 Best Feature Set award, which highlights companies with outstanding feature sets that have gone above and beyond to delight their users, and a 2021 Best Customer Support award, which highlights companies that have provided their customers with outstanding customer service in the year 2020.

“Reviewers on TrustRadius value Cision’s robust features like news search, press release distribution and influencer research as well as Cision’s quick and knowledgeable support services,” said Megan Headley, VP of Research at TrustRadius, in a statement for the press release.

TrustRadius’ awards are based solely on customer satisfaction reviews, making these awards particularly meaningful for the team here at Cision, where we strive to provide our clients with a superior user experience day in and day out.

“We developed the Cision Communications Cloud to help PR and marketing pros navigate a fast-changing media landscape, tie earned media back to business results and change conversations with their senior executives,” said Cision CMO Maggie Lower. “We are delighted to see the positive impact our platform is having on our customers every day.”

Learn more about these awards and how Cision Communications Cloud was selected

Want to know what makes the Cision Communications Cloud so award-worthy? 


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About Mary Lorenz

Mary Lorenz is Editorial Director at Cision and writes about best practices and thought leadership for marketing, communications and public relations professionals. She has a background in marketing, public relations and journalism and over 15 years of experience in copywriting and content strategy across a variety of platforms, industries and audiences.