Client Relations Executive

Hong Kong, Hong Kong Customer Service Full-time
PR Newswire, a Cision Ltd. company, is a leading global provider of news distribution and earned media software and services.  In conjunction with Cision’s cloud-based communications product suite, PR Newswire's services enable marketers, corporate communicators, and investor relations officers to identify key influencers, engage target audiences, craft and distribute strategic content, and measure meaningful impact.  Combining the world's largest multi-channel, multi-cultural content dissemination network with comprehensive workflow tools and platforms, PR Newswire powers the stories of organizations around the world. PR Newswire serves tens of thousands of clients from offices in the Americas, Europe, the Middle East, Africa and Asia-Pacific regions.

Primary Duties & Responsibilities:

  • Responsible for pre and post sales support
  • Proactively provide feedback and solution to improve user experience
  • Respond to requests and follow up cases in an effective manner

Desired Skills and Experience:

  • 1-2 year of experience of corporate communications, public relations, client relations or marketing services will be an advantage; 
  • Good understanding in the public relations, investor relations and marketing communications industries as well as the media communities; 
  • High level of self-motivation, energy and accountability; strong ability to work both independently and as a team member in a fast-paced working environment; 
  • Good interpersonal, communications and problem-solving skills; 
  • Customer-oriented, patient, organized and proactive. A fast learner;
  • Good command in both English and Cantonese;
  • Proficiency in Internet and PC software, esp. MS Word, Excel and PowerPoint.
Cision is committed to building an environment where all employees are set up to thrive and reach their full potential. We believe diversity, equity and inclusion is vital to driving our culture, sparking innovation and achieving long-term success. Cision is proud to have joined more than 600 companies in signing the CEO Action for Diversity & Inclusion™ pledge, the largest CEO-driven business commitment to advance diversity and inclusion within the workplace.

Cision is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or other protected statuses.

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