Inside Sales Manager - UKI

London, UK Sales Full-time
Falcon employs the brightest, most passionate people in the tech industry. We’d love for you to join our growing team! We invest in our people through training and professional development while supporting you along the way—all so you can meet your career goals. To us, the most important measure of our success is yours.
 
Falcon is part of Cision Ltd—a leading global provider of innovative earned media software and services to public relations and marketing communications professionals. Falcon.io provides a unified SaaS platform for social media listening, engaging, publishing and managing customer data. We enable our clients to explore the full potential of digital marketing by managing multiple customer touch points from one platform. Our platform has already achieved great international traction in the market, with its technology endorsed by partnerships with Facebook, Twitter and Instagram. Founded as Falcon Social in Copenhagen in 2010, we now also have offices in New York City, Berlin, Budapest, Sofia, Chennai, Melbourne, and growing. We’re a highly diverse team, and we’re always looking for passionate and curious people who want to be part of a fast-paced, high-energy environment.
  
Falcon.io has an ethos of encouraging autonomy, ambition, boldness and experimentation. We value open people who take initiative and aren’t afraid to fail, learn from mistakes, adjust, and try to get better at what they do every day.

We are currently looking for an Inside Sales Manager in London who will be responsible for managing and growing a team of Sales Development Representatives whose primary focus is opportunity generation within the respective market. As the Inside Sales Manager, you will have the opportunity to put your mark on building a high performing sales engine for the market and taking our team to the next level.

What you'll do:

  • You will be responsible for hiring, coaching, and developing our London based SDR UKI outbound team and report into the Director Sales UKI & APAC
  • Manage the day to day activities of the SDR team including coaching and mentoring, understanding the team’s pipeline, and facilitating bookings where needed, have an overview of key metrics and conversions
  • Contribute to identifying new business opportunities and market segments for the SDR team to infiltrate, developing playbooks, talk tracks, and emails in tandem with Inside Sales Management EMEA as well as the wider Sales organization
  • Own weekly & monthly forecasting of the UKI sales pipeline
  • Help the team master skills across sales development including cold-calling, Falcon’s go-to-market strategy, understanding our ideal customer profile and personas, facilitating discovery calls, all with the aim of booking qualified opportunities for the Account Executive team
  • Understand team performance using Business Intelligence data. With this data, you have to be able to spot future developments and be prepared to act on any potential negative trends in time
  • Identify opportunities for further improvement of our processes with the aim to increase productivity and efficiencies on the team
  • Manage and own both team and individual projects to ensure optimal execution and adoption relevant to the team’s success
  • Conduct personal and career development discussions with the goal of grooming and preparing high performing SDR’s into the next steps in their career

What you have:

  • Proven track record of exceeding targets in a sales role (minimum 3 years in Sales)
  • 1-2 years experience within a people management role
  • Natural charismatic leader and a team player - you’ll have the passion and ability to lead a team of people and be able to inspire your direct team and others around you
  • You are ready to tackle any challenge or problem (big or small) that may come your way and are solution-oriented
  • You should be data and metrics driven with the goal of understanding the key numbers that drive activity and production
  • Experience working with Salesforce, knowing how to utilise it on a basic level to pull key reports, and create dashboards
  • Excellent English

What we offer:

  • An open, informal and multinational working environment  
  • An office space housed in Canary Wharf
  • MacBook and iPhone with a subscription plan 
  • Friday bars and other regular social events  
  • Staff discounts
  • A competitive salary package with a solid base and a commission model that is designed to ignite you 
  • A thorough on-boarding programme giving you the skills you need to succeed and ongoing trainings & learning portal
If you are confident in your abilities of a leader and you have the passion for sales, we would love to hear from you!

 *Our recruitment process in entirely remote for your safety!* #LI-DI1 

Cision is committed to building an environment where all employees are set up to thrive and reach their full potential. We believe diversity, equity and inclusion is vital to driving our culture, sparking innovation and achieving long-term success. Cision is proud to have joined more than 600 companies in signing the CEO Action for Diversity & Inclusion™ pledge, the largest CEO-driven business commitment to advance diversity and inclusion within the workplace.
 
Cision is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or other protected statuses.
 
Please review our Global Candidate Data Privacy Statement to learn about Cision’s commitment to protecting personal data collected during the hiring process.