Insights Analyst - 3 months fixed term contract

London, UK Media Analysis Fixed-term Full-Time
Cision Ltd is a leading global provider of innovative earned media software and services to public relations and marketing communications professionals. Cision’s Communications Cloud platform allows users to identify key influencers, craft and distribute strategic content, and measure meaningful impact of PR and Communications Teams’ campaigns. Cision has over 4,500 employees with offices in 23 countries throughout the Americas, EMEA, and APAC. For more information about our products and services, visit and follow us on Twitter @Cision.
Cision employs the brightest, most passionate people in the tech industry. We’d love for you to join that group! We invest in our people through training and professional development and we empower them to grow their careers - because the most important measure of our success is yours.

The role

The primary responsibility of the Insights Analyst is to deliver complete and accurate evaluation data within a specified timeline so that an insightful report about the customer’s media profile can be produced.  This requires management of the received media coverage and careful monitoring of the coverage which has been sent for evaluation and on which evaluation has been completed.

External coders enter data in accordance with the customer’s agreed evaluation criteria under the supervision of the Insights Analyst.  The Insights Analyst undertakes quality control processes within the customer database utilizing logical queries to ensure the coders’ work is being completed accurately and to the quality specified in the project orientated training.

A high standard of verbal and written English is required to ensure that Insights Analysts can be understood by external coders, many of whom are not native English speakers.

Essential Skills and Experience
●       Excellent written and verbal communication skills
●       Experience of using IT systems and databases
●       Experience in training and managing people, and in giving constructive feedback
●       Demonstrated analytical ability, including the management of data
●       Good knowledge in handling objections and reducing conflict in difficult situations in a professional and polite manner
●       Have a strong interest in the effect that Media has on its audience
What you will get

●      Career progression opportunities
●      Dental and healthcare plan
●      Employee Assistance Programme (EAP)
●      Cision Extras – retail discounts
●      Learning Portal

* This role is for a start date ASAP with an expected salary of £25,000 per annum.
If this sounds like you and you feel you have what it takes to succeed in this role, we want to hear from you!

Cision is committed to building an environment where all employees are set up to thrive and reach their full potential. We believe diversity, equity and inclusion is vital to driving our culture, sparking innovation and achieving long-term success. Cision is proud to have joined more than 600 companies in signing the CEO Action for Diversity & Inclusion™ pledge, the largest CEO-driven business commitment to advance diversity and inclusion within the workplace.

Cision is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or other protected statuses.

Please review our Global Candidate Data Privacy Statement to learn about Cision’s commitment to protecting personal data collected during the hiring process.