Research Analyst

Ann Arbor, Michigan, USA Media Analysis Full-time
Cision Ltd is a leading global provider of innovative earned media software and services to public relations and marketing communications professionals. Cision’s Communications Cloud platform allows users to identify key influencers, craft and distribute strategic content, and measure meaningful impact of PR and Communications Teams’ campaigns. Cision has over 4,500 employees with offices in 23 countries throughout the Americas, EMEA, and APAC. For more information about our products and services, visit www.cision.com and follow us on Twitter @Cision.
 
Cision employs the brightest, most passionate people in the tech industry. We’d love for you to join that group! We invest in our people through training and professional development and we empower them to grow their careers - because the most important measure of our success is yours.

Responsibilities:

  • Collaborate and coordinate while remaining aware of project change implications
  • Liaise with intercompany/cross-sector teams on deadlines and statuses
  • Ownership of data sources, management and process, as well as scope, checks, corrections and updates.
  • Troubleshoot data issues/missing content of moderate complexity
  • Minor backend fixes/iSuite changes
  • Complete “owned” reports with little-to-no upper management approval (including multiple deadlines)
  • Reports communicate solid findings/insights
  • Begin special reports with minimal oversight
  • Provide innovation and solutions to improve existing reports (advanced data visualization and design elements)
  • Trusted, go-to respondent for client communications, including methodology questions, content of SOW, expectation management.
  • Timeliness of all client comms and deliverables
  • Ability to set and lead regular meetings
  • Regular, proactive engagement with client
  • Interpret existing SOW and track remaining deliverables
  • Begin to position as an expert in industry/client knowledge
  • Create personal development plan and set goals
  • Know when to escalate client concerns/ask for help
  • Active, valuable contributor to internal meetings

Objectives:

  • Analyze traditional and social media data
  • Write and present reports
  • Maintain client relationships
  • Ensure data integrity
  • Review coders’ work and provide feedback
  • Develop sector expertise
  • Should be a self-starter requiring minimal day-to-day supervision and should collaborate well with colleagues
  • Complexity of problems solved is moderate to moderately complex with guidance
  • Should be well-versed in all aspects of the platform(s) required for the work

You'll be a good fit if you have:

  • Bachelor's degree (B. A.) from four-year college or university,
  • Minimum 1-2 years of experience: Marketing, Communications, Media Measurement, or Social Sciences Research
  • Proficient in Microsoft Suite (preferred)
  • Data Visualization is a plus.
  • Should be learning about all aspects of the platform(s) required for the work
  • Should be a self-starter requiring minimal day-to-day supervision and should collaborate well with colleagues
  • Experience with social listening tools and/or media monitoring platforms helpful but not required
Cision is committed to building an environment where all employees are set up to thrive and reach their full potential. We believe diversity, equity and inclusion is vital to driving our culture, sparking innovation and achieving long-term success. Cision is proud to have joined more than 600 companies in signing the CEO Action for Diversity & Inclusion™ pledge, the largest CEO-driven business commitment to advance diversity and inclusion within the workplace.
 
Cision is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or other protected statuses.
 
EEO/AA employer M/F/D/V, 41 CFR 60–1.4
 
Please see EEO is the law and EEO is the Law Supplement.
 
Please review our Global Candidate Data Privacy Statement to learn about Cision’s commitment to protecting personal data collected during the hiring process.