May 03, 2013
/ by ckettmann
People’s needs vary in what they are looking for in a social media tool. Viralheat recognized the various needs and listened to customer feedback to create a tool that not only provided a full social media solution but allowed for customization to meet the needs of our customers. Along with providing social media management, monitoring, analytics, and engagement options, Viralheat accounts can be customized in the following ways.
One of the most important aspects of any business activity is the way in which information is quantified. As a social media tool, Viralheat offers a detailed reporting suite. Reports not only help to easily identify ROI but provide a convenience not found in other options on the market. These reports can be white labeled with you company’s logo for easy placement into emails and presentations. This can help provide a consistent brand message. You’ll find the option to white label by visiting the settings section >> branding >> upload image.
One of Viralheat’s most popular features allows users to schedule posts to publish in the future. Users can select publishing in 5 minute intervals helping businesses to stay active on social media without being in front of the computer. The option to select your timezone can be found by going to settings >> general settings >> time zone.
Viralheat allows users to upload an avatar to their account. Your can upload an avatar by visiting settings >> general settings >> profile picture.
Social media is so much about the conversations and interactions that happen in real-time. With Viralheat email notifications, users will be alerted to any activity associated with their keywords. Viralheat users have the option to choose to get a summary email of all their keyword searches or individual emails for each keyword. Another way to receive these email notification is once an hour, daily, or not at all. To get to your email notification options go to settings >> email notifications.
One of the latest additions to Viralheat is the option to use social media accounts to login to Viralheat. Users can use Facebook , Twitter, LinkedIn, and Google+ (with paid plans) to sign in without having to create a special username and password specifically for Viralheat. New users will find this option as they create a new Viralheat account, existing users will find this option by going to settings >> account >> social sign on.
Find more information on all the great features available in this social media management tool by requesting a demo!
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