Internal + External Communications: 5 Ways to Lead from the Inside Out
You don’t have a comms strategy unless you have a workforce comms strategy.
Whether its managing corporate reputation or amplifying of your message, many companies often overlook a valuable resource—their employees.
That was our message to over 600 communications professionals attending Cision’s first CommsCon conference in London. We spoke about the benefits of uniting external and internal communications to drive what we like to call the “five A’s.”
Give your employees access to news and announcements first. From crisis communications to major company updates such as a merger or acquisition, have the courtesy to distribute announcements
Engagement leads to advocacy. Employees who feel connected to the company and valued are most likely to share positive company-related content
Give your employees a voice and get authentic conversations about your brand or their own personal experiences working at your company. Let them share real stories that reflect your vision and values.
If your employees are sharing, they are engaging. And you can measure that engagement and reach and get an even fuller picture of how far your message traveled.
Nothing can derail a public announcement like having an employee speak out of turn or deliver the wrong message. Make sure your communications strategy is clear by providing official talking points and direction to keep your people on point.
To learn more about how SocialChorus supports company communications during times of change, take a look at our customer stories.
About David Warren
David Warren is VP, Business Development & Partnerships at SocialChorus where he leads business development efforts with strategic, technology, and service partners. SocialChorus serves global customers by thoughtfully integrating with other enterprise solutions. Together, we make comms teams more effective so they can be more strategic and valuable to their business. David previously built out the global business development team at Showpad after they acquired his software firm in 2016.
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