Integrating Smart Monitoring Into Your Social Customer Service Practices

NOTE: This is the second installment of a 3 part series on how to implement social media customer service into […]

What is Social Customer Service Today

When your cell phone breaks – it’s a major headache. We’ve all been there at one point or another: you […]

Udemy Graduates to the Next Generation of Content and Social Marketing with Viralheat

Global online learning marketplace uses Viralheat to better understand its social following and drives a 35 percent increase by publishing […]

Check Out Paper’s Staggering Traffic along with 9 other big marketing stats from the week

Let’s close the marketing book on #AlexFromTarget, shall we? Social stats player ViralHeat this week gave Adweek exclusive data on […]

How Viralheat Uses Social Mentions to Track Sentiment and Brand Personas

It’s one thing to know that people are talking about your brand or content on social media. It’s another to […]

Viralheat’s Explosive Growth Continues; Expands into Europe with UK Office

Viralheat announced it has closed out a record third quarter, posting revenue growth in excess of 800 percent since the […]

This Fall’s New TV Shows: The Winners and Losers on Social Media

Social media activity and TV ratings have so far only been proven to have “casual” relationship, which, like a casual […]

#MetricsChat Recap – Friendemic Talks Content Creation & Curation

The third installment of #Metricschat was explosive! If you didn’t make it, you missed a hyperactive hour of industry experts […]

#MetricsChat Recap – 8/7

#MetricsChat had a great second week with many pertinent questions and discussions taking place around social and reputation management. Our […]

Technology, Strategy and People: Vital Components for Social Media Marketing Success

Instead of looking for quick wins, silver bullets or “black hat” marketing magic, they would be better focusing on strategies […]

Are social media teams staying small because they can, or because they have to?

Social media teams appear to be getting a lot more done with the same number of staffers, according to a […]

Generating Real Returns from Social Media

Do you want to learn how to generate real returns from your investment in social media? Do you even know […]

Viralheat Is Using Social Media Sentiment To Predict Buying Behavior

Trying to target ads to people based on their digital behavior is a hit-and-miss business, with the emphasis usually on […]

Introducing the Content Promotion Ecosystem

The content promotion industry is starting to grow up. It’s now being regularly written about by marketers and communications professionals […]

Hulk Hogan is King of World Cup Mentions Online

Below is a list of social media stats Viralheat gathered, starting yesterday until this morning at 7:00 AM PDT. So […]

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