Social media has drastically changed how businesses do customer service as they now need to include social in their customer service efforts. Consumers are changing the ways they reach out to a brand, so businesses need to be ready to address them. Learn how social media affects customer service with a free download of “Best Practices for Using Social Media for Customer Service.”
- See how social media is affecting customer service.
- Learn how to monitor the social web to see how your brand is perceived.
- Get tips on how to successfully implement social media into customer service.