customer retention

5 Ways to Engage and Reward Loyal Customers

When devising new business growth strategies, consider the “80/20” rule. Often, 80 percent of revenue comes from just 20 percent […]

Create Loyal Customers With Two Words: Thank You.

Want to build lasting relationships with your customers and employees? Connect with them on a personal level. Garner goodwill by […]

SOCAP International Conference Stresses Using Social Media for Customer Acquisition and Loyalty

We all know consumer spending is down,   Jack Neff wrote in Ad Age, “Packaged goods are supposed to be recession- resistant […]